chatwoot vulnerability

What happened

Chatwoot before 4.16.0 contains an authentication bypass vulnerability in the direct uploads controller that allows unauthenticated attackers to create arbitrary ActiveStorage blobs in any tenant account. Attackers can exploit missing authentication checks to resolve any account and conversation, then obtain signed PUT URLs to write arbitrary data to the application's storage backend.

Affected versions

chatwoot: before 4.16.0 (semver) Fixed: See vendor advisory.

Why it matters

Review the vendor advisory and exposure of the affected product to determine operational impact.

Detection & mitigation

• Apply vendor-provided updates or mitigations.
• Review affected product exposure and access logs.